SHIPPING

CAN I PICK-UP MY ORDER? Absolutely. If you are in the Raleigh area and would like to pick up your order, please contact us to make arrangements. 

WHEN WILL MY ORDER SHIP? Once payment has been received, PAPER GOODS and MIXED MEDIA WORK will ship via USPS First Class within 3-5 business days. FINE ART PRINTS will ship via USPS Priority mail with tracking and insurance within 7 business days. Shipments within in the US typically take 5-7 business days to arrive. 

DO YOU SHIP INTERNATIONALLY? Mais oui! Contact us for shipping rates so we can set up a custom order for you. 


CUSTOM ORDERS

CAN I CUSTOMIZE INK OR PAPER COLORS? Yes. Contact us for more details about custom ink and paper colors [including envelopes and envelope liners]  along with an estimated timeline for production. Customization charges are dependent upon the size of the order. 

CAN YOU CREATE AN IMAGE FOR ME? ABSOLUTELY! Contact us for more details about custom images and a timeline for production. Check out our CUSTOM ORDERS page to see some of our favorite examples. 


RETURNS & REFUNDS

We want you to be 100% satisfied with your purchase. If you are not, contact us so we can work with you to address the issue as quickly as possible. We ask that returns and refunds be addressed within 90 days of purchase. 

Unopened and unused PAPER GOODS products can be returned for a full refund. Custom orders cannot be refunded after approval and printing.